Strategic Plan

Strategic Plan


With a clearly defined mission and set of shared values, SBCERA is driven to provide service and a focus on the following co-equal pillars:

  • Operational Excellence and Efficiency
  • Superior Service Experience
  • Quality Employer and Workplace
  • Prudent Fiscal Management
  • Effective Communications

Each of those pillars has a set of Strategic Priorities, which are elaborated in the Triennial Strategic Plan linked below:

Triennial Strategic Plan


Office Updates

While our office is not fully open to the public, we have staff working and available to serve you during normal business hours.

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