Enterprise System Inventory

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Enterprise Systems (updated 1/2017)

Current system vendor Current system product A brief statement of the system’s purpose A general description of categories or types of data The department that serves as the system’s primary custodian How frequently system data is collected How frequently system data is updated
AgilePoint Inc. Agilepoint NX Version 6 Workflow Management Data necessary for the creation and advancement of workflows as they pertain to the business rules established within the Pension Administration software. Information Services Department Daily Daily
Enghouse Systems Syntellect Version 7 Call Center Call Center logging of inbound and outbound phone numbers Information Services Department Daily Daily
inContact Inc. CallCopy Version 4 Call Center Phone Recordings Recordings of member related calls Information Services Department Daily Daily
Hyland Software Inc. Sire Agenda & Minutes Plus Version 6 Board and Committee Meetings Management Board and Committee materials Information Services Department Daily Daily
Levi, Ray & Shoup Inc. (LRS) Pension Gold Version 3 Administration of Pension Benefits Data necessary for the administration of Defined Benefit Contributions within the Pension System Information Services Department Daily Daily
Levi, Ray & Shoup Inc. (LRS) Page Center X Version 1 Enterprise Content Management Electronic Documents Information Services Department Daily Daily
Microsoft Corporation Dynamics GP 2015 Accounts Payables and Receivables Vendor and budget information for the purpose of system related accounting and expenditures Information Services Department Daily Daily
Thomson Reuters Prolaw 2015 Legal Case Management Data necessary for the tracking of disability and other legal related matters Information Services Department Daily Daily
Notification

Coronavirus Updates

Our office is currently closed to the public, but we're working and available to assist you. Pension payments are on schedule and we are processing retirements. Visit our coronavirus (COVID-19) resource page for more information.

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