Important Updates to mySBCERA

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mySBCERA

We’re excited to share some important updates that have been made to mySBCERA, your online member portal that can be accessed anytime, anywhere, using your computer, phone, or tablet. 

What’s New?

Enhanced Security | Two-Step Verification
For your security, you will be prompted to set up two-step verification before you can access your mySBCERA account. In addition to setting up challenge questions, you will need to set up one additional verification option from the following choices: (1) Email Notification, (2) Text Message, or (3) Authenticator App. You are not required to set up more than one of these options.

Self-Service Options for Retirees and Beneficiaries 
Retirees and other payees will now be able to change their address and phone number in mySBCERA. (Active members will still need to make those changes through their employer.) 

Follow the instructions on these Quick Reference Guides to learn how to register and get started with your mySBCERA account.

mySBCERA Quick Reference Guide - Active Members

mySBCERA Quick Reference Guide - Retirees

Other Features in mySBCERA

As a reminder, mySBCERA has a number of features that you can access anytime, anywhere, using your computer, phone, or tablet.

ACTIVE MEMBERS
  • View your account summary
  • See your contact and beneficiary information  
  • Get a customized retirement benefit estimate
  • Access your member statements
  • Register for webinars
  • Find pre-filled forms for a variety of account activities 
  • Elect eDelivery to receive member statements and more via email versus mail
  • Update your email address with SBCERA
RETIREES AND BENEFICIARIES
  • View your paystub (also known as pay advice)
  • See a benefit summary 
  • Access your benefit payment history
  • View your 1099-R Information
  • View your contact and nominated beneficiary information
  • Update your email address with SBCERA

Access Your mySBCERA Account

Sign up today at SBCERA.org/mySBCERA and discover the many resources available. You can also access mySBCERA by visiting our website and selecting the “ACCESS mySBCERA” button at the top of the homepage.

Already have an account? You can use your existing login information. You will be prompted with some additional security steps mentioned above, that are designed to keep your confidential information safe.

Notification

Office Updates

Our office is open to members and visitors, and we have staff working and available to serve you during normal business hours.

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